We will gladly refund the cost of merchandise (excluding shipping/handling charges) if you are not satisfied with the merchandise provided, the merchandise is resalable, and it is returned to us within 10 days of receipt of shipment in original condition. A 20% restocking fee will be applicable on returns.

Above does not apply to any custom made items such as hoods, custom gowns, specialty regalia, diplomas or covers which are non-returnable.

A Return Authorization must be obtained before returning any merchandise. No refunds, exchange or credit 30 days after shipping date.

Absolutely No returns on any individual cap and gown package orders.